£5 Gift Voucher

We offer FREE tracked UK delivery on orders over £50. 

When we dispatch orders

All orders will be dispatched within 24 hours of your order being placed if the requested items are in stock. Orders received before 12pm (Monday-Friday) are despatched the same day if in stock; any orders received after 12pm will be despatched on the next working day. This is subject to bank / public holidays. 

Delivery costs - UK

Delivery on Orders £50 & over (1-3 working days) FREE First Class Signed 

Standard delivery on Orders under £50 (1-3 working days) £2.95 First Class

Missing Parcels

In the unlikely event of your parcel going missing, as the sender we will be responsible for making the enquiries and eventual claim for the lost items. This means that once the courier classes a parcel as lost (15 working days Royal Mail UK deliveries), we can process a replacement or refund immediately after this time.

Please contact us at info@metrestomiles.co.uk or via phone if your parcel has not arrived within the expected time.

Disclaimer

Metres to Miles is not responsible for any delays encountered by Royal Mail in adverse weather conditions or for out of area deliveries.

In the unlikely event that your order is returned back to Metres to Miles due to a failed delivery then a re-delivery fee will be charged. Please note that customers wishing to cancel orders at this stage will have any postage costs deducted from their refund.